Elevating lab testing:
Effortless booking with enhanced filters

Aiming to boost efficiency & minimize confusion, especially during the test selection phase, by integrating comprehensive filtering options and presenting results in a clear, narrative style.

2023
UX | UI
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Product
Assisted Lab Testing Booking
Our team
Key stakeholders | CMO & Product director
Product manager | Suki
Developers | Jamie, Jason, Arthur
Quality assurance | Mark
Product designer | Yijun (myself)
Timeline
Jul 2023 - Dec 2023
The primary goal of the project was to enable users to seamlessly navigate and secure cost-effective lab tests tailored to their product specifications and compliance requirements. The need for this redesign stemmed from user feedback indicating that the existing system was cumbersome and inefficient, leading to frustration and drop-offs.
Our structured approach, from identifying constraints to implementing solutions, ensured that all objectives were met. Continuous improvement and expansion will keep the platform relevant and effective, meeting user needs and business goals.

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